Shipping policy
Shipping Policy
Processing Time
Orders ship from the United States and are typically processed within 1–3 business days, excluding weekends and holidays. Processing time is separate from delivery time.
USA Shipping
Free shipping on orders of $199 or more.
$9.99 flat-rate shipping on orders below $199.
Estimated delivery is 3–5 business days after shipment.
International Shipping
Shipping is available to supported destinations shown at checkout. International shipping costs are calculated at checkout, and applicable duties, tariffs, and taxes are included in your checkout total.
Delivery estimates are displayed at checkout and vary by destination. International shipments may take additional time due to customs processing or local carrier delays.
Tracking and Delivery
Once your order ships, you’ll receive a shipping confirmation with tracking information.
Delivery dates are estimates, not guarantees. If your package is delayed, lost, or arrives damaged, email support@keezishop.com with your order number so we can help resolve the issue. Nothing in this policy limits your rights under applicable consumer protection laws.
Shipping Address
Please check your delivery address before placing your order. If you notice an error, email support@keezishop.com as soon as possible. Address changes may not be possible once an order has been processed or shipped.