Is KEEZI compatible with my piano?
KEEZI works with virtually all digital pianos, keyboards, and MIDI controllers that have a USB or MIDI output.
If your piano doesn’t have USB or MIDI, you can still use KEEZI to explore scales, chords, and animations — but certain features that require MIDI won't work like the real time visualizer or chord recognition.
Check your piano’s manual to see if it supports "MIDI over USB" for the best experience!
Does KEEZI work with acoustic (non-digital) pianos?
Yes!
Even if your piano is fully acoustic and doesn’t have any USB or MIDI connections, you can still use KEEZI’s scale visualizers, chord tools, and animations. Features that require MIDI communication will not work however.
You’ll manually set your keyboard range, and assign each light to each key on your piano during setup.
What is included with KEEZI?
Your KEEZI kit includes:
- KEEZI touchscreen
- Full-length LED strip for 88 Key pianos. The strip can be cut to fit any size piano.
- Power supply
- USB A/B Cable
- LED Mounting Kit
Everything you need to get started is in the box!
What’s the difference between the Clear and Dark LED strips?
The difference is purely aesthetic. Both versions offer the same features, functionality, and performance.
The Clear LED Strip has a transparent cover that keeps the internal LEDs and electronics visible for a brighter, more technical look.
The Dark LED Strip has a smoked cover that blends more naturally with most black pianos and keyboards for a sleeker, more understated appearance.
Choose whichever style looks best with your setup.
What is KEENEKT and do I need it?
KEENEKT is an optional USB adapter that lets you connect KEEZI directly to computers and tablets (like Windows, Mac, or iPad).
You'll need KEENEKT if you want to integrate KEEZI with apps like Synthesia, Ableton, or other MIDI software on your PC or tablet.
If you're only using KEEZI with your piano, you don't need KEENEKT.
Why do I need KEENEKT? Why can't I just connect KEEZI directly to a PC or tablet with a USB cable?
KEEZI and your computer or tablet are both designed to act as USB hosts — they are built to control USB devices, not connect directly to each other.
Because of this, simply using a regular USB cable between KEEZI and a computer or tablet won’t work.
KEENEKT acts as a USB bridge, allowing two host devices (like KEEZI and your PC) to communicate properly.
If you want to use KEEZI with MIDI software like Synthesia, Ableton, or FL Studio, KEENEKT is required to complete the connection.
How hard is it to set up KEEZI?
Setup is simple and takes about 10 minutes:
- Mount the LED strip to your piano using the included brackets
- Connect KEEZI to your piano (USB or MIDI)
- Power it on and follow the on-screen setup wizard to align the LEDs to each piano key.
You'll be ready to start visualizing music and exploring scales in no time!
Can I customize the LED colors and effects?
Absolutely!
You can fully customize:
- LED brightness
- Color palettes for notes, scales, and chords
- MIDI channel colors for DAW integration
Create a setup that matches your music, mood, or performance style.
Does KEEZI require a subscription?
No.
Once you purchase KEEZI, you get full access to all built-in apps and features with no ongoing fees.
Future firmware updates may add new features, and you can install them for free.
Can KEEZI help me learn to play piano?
Yes!
KEEZI’s scale visualizers, chord finders, and note tracking help you see and understand music theory in real time.
It’s a powerful tool for beginners, self-taught players, and anyone wanting to improve faster through visual learning.
How long does shipping take?
Shipping times vary depending on your location.
Orders typically process within 1 to 2 business days.
Estimated delivery times:
United States: 3–5 business days
What is your warranty and return policy?
KEEZI comes with a one-year limited warranty covering defects in materials and workmanship.
We accept returns within 30 days of delivery if the product is in original condition. Customers are responsible for return shipping costs on all returns for a refund, including returns of defective products. If a product is confirmed to be defective and is being replaced under warranty, KEEZI will cover the return shipping cost.
How do I update KEEZI’s firmware?
Use a USB cable to connect KEEZI to your computer.
Enter Firmware Upgrade Mode through the Settings menu.
Download the latest firmware file from our website.
Follow the step-by-step upgrade instructions provided with the file.
Firmware updates are free and may include new features or improvements.
Can I install KEEZI on more than one piano?
Yes.
You can move KEEZI between different pianos and keyboards.
Just remount the LED strip or use an additional mounting kit if needed.
You can re-run the Initial Setup process anytime to realign KEEZI with a new keyboard.